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ness Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.

The On-Site Lead (On-Site Supervisor) will serve as the primary on-site representative for the Contractor supporting the U.S. Citizenship & Immigration Services (USCIS), Office of Security & Integrity (OSI), Personnel Security Division (PSD). The On-Site Lead will act as the primary point of contact for face-to-face communication between the Government Contracting Officer's Representative (COR) and the Contractor regarding contract performance, operational matters, and day-to-day personnel issues at the assigned location.

The On-Site Lead will serve as the central point of contact for all contract locations while being physically located at USCIS Headquarters in Camp Springs, Maryland. This position provides day-to-day leadership, operational coordination, and supervisory oversight to ensure personnel perform in accordance with the Performance Work Statement (PWS), established quality standards, and Government expectations.

The responsibilities of the On-Site Lead are considered collateral duties to the individual's primary position and are not intended to replace or diminish the performance of the employee's assigned labor category responsibilities.

Key Responsibilities

The On-Site Lead shall:

• Serve as the primary on-site liaison between the COR and Contractor personnel regarding contract performance, operational concerns, and personnel-related matters.
• Provide day-to-day leadership and operational oversight for Contractor personnel assigned to all supported locations.
• Communicate work assignments, priorities, policy updates, and project requirements to Contractor staff.
• Coordinate with the Contract Program Manager (CPM) to ensure efficient staffing, workload distribution, and operational continuity.
• Provide recommendations to the CPM regarding workforce planning, workload balancing, scheduling, workflow improvements, and staffing requirements.
• Ensure Contractor personnel receive required onboarding, task-specific training, refresher training,and operational guidance necessary to successfully perform assigned duties.
• Monitor employee performance and ensure compliance with contract requirements, USCIS policies, standard operating procedures, and quality standards.
• Prepare and submit weekly reports detailing:
  • Team accomplishments
  • Individual employee performance and work progress
  • Operational issues and challenges
  • Training completed and developmental needs
  • Workload status and recommendations for improvement
• Serve as the first level of resolution for employee concerns involving professionalism, conduct, attendance, leave requests, scheduling conflicts, performance issues, and workplace concerns before elevating matters to the CPM.
• Coordinate with Government personnel and Contractor leadership to resolve operational issues quickly and effectively while minimizing disruptions to mission performance.
• Monitor staffing coverage to ensure all contract requirements are fulfilled across multiple shifts and geographically dispersed locations.
• Assist the CPM with implementing corrective actions, process improvements, quality initiatives, and performance management activities.
• Promote effective communication, teamwork, accountability, and customer service among Contractor personnel.
• Ensure continuity of operations by maintaining awareness of staffing levels, operational priorities, and mission-critical activities.
• Maintain accurate records of employee assignments, training, attendance, and operational activities in accordance with contract requirements.
• Support quality assurance initiatives by identifying performance trends, recommending improvements, and assisting with implementation of corrective actions.
• Ensure all Contractor personnel maintain professional conduct and represent the Contractor in a manner consistent with USCIS expectations.

Minimum Experience

• Minimum of four (4) years of overall experience obtained within the last ten (10) years.
• Demonstrated experience supervising 25 or more employees supporting a Government project and/or contract.
• Experience managing personnel working multiple shifts across more than one (1) geographically separate location.
• Experience coordinating daily operations, workload distribution, personnel performance, and customer service in a fast-paced operational environment.
• Demonstrated ability to communicate effectively with Government officials, Contractor management, and contract personnel while resolving operational and personnel issues.
• Proven leadership experience directing teams, monitoring performance, and ensuring compliance with contractual requirements and organizational policies.

Minimum Education / Credentials

• Bachelor's Degree in Program Management, Business Administration, Public Administration, Information Systems, Engineering, Finance/Accounting, or a closely related discipline.

OR

• A current Project Management Professional (PMP) certification issued by the Project Management Institute (PMI) may be substituted for the educational requirement in accordance with USCIS requirements.

Desired Knowledge, Skills, and Abilities

• Strong leadership, supervisory, and organizational skills.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple assignments and manage competing operational requirements.
• Experience preparing reports, tracking performance metrics, and providing management recommendations.
• Strong problem-solving, conflict resolution, and decision-making abilities.
• Ability to establish effective working relationships with Government personnel, Contractor management, and contract staff.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, and Teams).
• Ability to work independently while supporting a geographically dispersed workforce.
• Demonstrated commitment to customer service, quality assurance, and continuous process improvement.

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.
 

Position Overview

The Information Management Division (IMD) Federal IT Support Lead provides technical leadership and operational oversight supporting the Department of Energy (DOE), Hanford Field Office (HFO), Information Management Division (IMD). This position serves as the senior technical lead responsible for directing daily IT support operations, providing expert-level technical guidance, managing IT projects, and ensuring the reliable delivery of enterprise IT services supporting the Hanford mission.

The IMD Federal IT Support Lead serves as the primary escalation point for complex technical issues, oversees the lifecycle management of end-user technologies and IT assets, coordinates technical resources, and acts as the primary liaison between Government personnel, prime contractors, vendors, and contractor staff. The position requires strong technical expertise, leadership, project management experience, and the ability to independently manage multiple priorities while ensuring operational readiness and mission success.

Key Responsibilities

Technical Leadership & Team Oversight

• Provide technical leadership, direction, and mentoring to IT support personnel.
• Assign daily work, technical projects, and operational priorities based on workload, staff capabilities, and mission requirements.
• Coordinate technical resources to ensure timely completion of assigned tasks.
• Serve as the senior technical advisor for desktop support operations and enterprise IT services.
• Provide guidance on technical standards, best practices, and operational procedures.
• Lead troubleshooting efforts involving complex hardware, software, networking, and enterprise system issues.
• Coordinate work assignments to maximize efficiency and service delivery.

Advanced Technical Support

• Serve as the primary escalation point for the most complex technical issues requiring advanced troubleshooting and analysis.
• Diagnose and resolve enterprise hardware, software, operating system, mobile device, peripheral, and telecommunication issues.
• Apply advanced analytical methodologies to identify root causes and implement permanent solutions.
• Support enterprise desktop computing environments and end-user technologies.
• Ensure prompt resolution of high-priority incidents affecting mission operations.
• Develop technical recommendations to improve system reliability and operational efficiency.

IT Asset Lifecycle Management

• Oversee the complete lifecycle management of government IT assets.
• Manage provisioning, configuration, deployment, maintenance, upgrades, and retirement of:
  • Desktop and laptop computers
  • Mobile devices
  • Teleconferencing systems
  • Peripheral devices
  • End-user hardware
• Maintain accurate IT asset inventory records.
• Coordinate hardware refresh cycles and replacement planning.
• Ensure accountability and compliance with DOE asset management policies.
• Coordinate equipment procurement and warranty support with vendors.

Project Management

• Independently manage IT support projects from planning through completion.
• Develop project schedules, milestones, resource plans, and implementation strategies.
• Coordinate project activities across technical teams and stakeholders.
• Monitor project progress and adjust priorities as necessary.
• Identify project risks and develop mitigation strategies.
• Ensure projects are completed on schedule and meet customer requirements.
• Provide project status updates to Government leadership.

Government & Customer Support

• Serve as the primary liaison between contractor personnel, Government representatives, and prime contractor management.
• Build and maintain strong customer relationships with DOE leadership and stakeholders.
• Communicate project status, technical issues, operational risks, and recommendations.
• Coordinate customer requirements and manage stakeholder expectations.
• Support strategic planning initiatives related to enterprise IT operations.
• Participate in meetings and technical discussions supporting mission objectives.

Operations Management

• Ensure reliable delivery of enterprise IT support services.
• Monitor operational performance and identify opportunities for service improvements.
• Coordinate daily operational activities supporting end users.
• Develop operational priorities in collaboration with Government leadership.
• Ensure timely resolution of customer service requests.
• Maintain operational readiness across supported technologies.
• Recommend improvements to IT support processes and procedures.

Vendor & Resource Coordination

• Coordinate with vendors regarding procurement, maintenance, warranties, and technical support.
• Assist in evaluating hardware and software solutions.
• Coordinate equipment replacement schedules.
• Monitor vendor performance and support activities.
• Support acquisition planning for IT equipment and services.

Reporting & Documentation

• Prepare and submit weekly activity reports documenting:
  • Work performed
  • Project progress
  • Technical accomplishments
  • Issues requiring management attention
  • Deliverable status
• Maintain accurate technical documentation and asset records.
• Develop project documentation, implementation plans, and technical reports.
• Ensure all work products are accurate, complete, and compliant with Government requirements.

Mission Support

• Ensure technology services directly support operational readiness and mission accomplishment.
• Provide reliable and efficient IT support services to Federal personnel.
• Apply sound technical judgment and independent decision-making to resolve complex operational challenges.
• Continuously improve service delivery through process improvements and technical innovation.

Required Qualifications

Education & Experience 

• Bachelor's degree (BS/BA) or higher in Computer Science, Information Technology, Information Systems, or a closely related technical field.
• Minimum of 5 years of Information Technology experience.
• Minimum of 3 years providing technical support within the Department of Energy (DOE) or another Federal Government agency.

OR

Experience Substitution 

• Minimum of 10 years of Information Technology experience.
• Minimum of 3 years providing technical support within the Department of Energy (DOE) or another Federal Government agency.

Required Knowledge, Skills, and Abilities

• Expert knowledge of enterprise desktop support, hardware, software, and end-user technologies.
• Advanced troubleshooting and analytical problem-solving skills.
• Strong leadership and team coordination abilities.
• Experience managing IT support operations and technical personnel.
• Knowledge of enterprise asset lifecycle management.
• Experience managing IT support projects independently.
• Ability to prioritize workloads and allocate technical resources effectively.
• Strong customer service and stakeholder relationship management skills.
• Excellent written and verbal communication skills.
• Experience preparing technical documentation, reports, and project updates.
• Ability to interpret technical guidance and adapt solutions to meet mission requirements.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision while managing multiple priorities.

Preferred Qualifications

• Previous experience supporting Department of Energy (DOE) IT environments.
• Experience supporting Federal Government enterprise IT operations.
• Experience with IT asset management systems and inventory control.
• Experience coordinating enterprise hardware refresh initiatives.
• Familiarity with IT Service Management (ITSM) best practices.
• Project management experience supporting Federal IT environments.
• Experience working with Government and prime contractor organizations.

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.
 

Position Overview

The Program Manager (PM) provides overall leadership, management, and oversight for personnel supporting the U.S. Citizenship and Immigration Services (USCIS), Office of Security and Integrity (OSI), Personnel Security Division (PSD). The Program Manager serves as the primary liaison between the Contractor and the Government, ensuring all contract requirements are performed in accordance with the Performance Work Statement (PWS), while maintaining the highest standards of quality, compliance, and customer service.

The Program Manager is directly responsible for the successful execution of the contract and provides leadership to all contractor personnel supporting multiple CONUS locations. This individual ensures contractual obligations, performance metrics, staffing requirements, and quality standards are consistently achieved while serving as the primary point of contact with the Contracting Officer's Representative (COR).

Key Responsibilities

• Serve as the primary point of contact between the Contractor and the Government (COR) regarding contract performance, staffing, and operational matters.
• Provide overall program leadership, management, and supervisory oversight of all contractor personnel supporting the Personnel Security Division.
• Plan, organize, direct, coordinate, and control all program activities to ensure successful contract execution.
• Ensure all work is performed in accordance with the Performance Work Statement (PWS), contract requirements, and Government policies and procedures.
• Manage day-to-day contract operations while ensuring quality standards, performance metrics, and service level expectations are consistently met.
• Supervise contractor staff supporting multiple CONUS locations and ensure effective communication across geographically dispersed teams.
• Monitor staffing levels, employee performance, and contract deliverables to ensure mission success.
• Coordinate with Government stakeholders to resolve operational issues and implement corrective actions when necessary.
• Prepare and deliver program status reports, staffing reports, performance metrics, and other contract deliverables as required.
• Ensure compliance with all federal security, personnel, and contract requirements.
• Identify program risks and implement mitigation strategies to maintain uninterrupted contract performance.
• Foster a collaborative working relationship between contractor personnel and Government leadership.
• Ensure supervisory responsibilities do not interfere with the successful performance of contractual requirements.

Required Qualifications

• Bachelor's Degree in Program or Project Management, Business Administration, Public Administration, Information Systems, Engineering, Finance/Accounting, or a related discipline.
• OR Project Management Professional (PMP) certification issued by the Project Management Institute (PMI) may substitute for the educational requirement.
• Minimum of three (3) years of management experience within the last ten (10) years.
• Experience supervising 25 or more employees supporting a federal project or contract.
• Experience managing operations across multiple CONUS locations.
• Demonstrated experience planning, organizing, directing, supervising, and controlling program functions.
• Proven ability to manage contract performance, staffing, quality assurance, and customer satisfaction.
• Excellent written and verbal communication skills.
• Strong organizational, leadership, and problem-solving abilities.
• Experience serving as the primary liaison between contractor personnel and Government customers.

Preferred Qualifications

• Experience supporting USCIS, DHS, or other Federal civilian agencies.
• Experience managing personnel security, background investigations, adjudication, or security operations contracts.
• Knowledge of federal contract management principles, performance metrics, and quality assurance processes.
• Experience developing program reports, performance dashboards, staffing plans, and risk mitigation strategies.
• Familiarity with federal acquisition regulations (FAR) and Government contract administration.

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative IT solutions to the Federal Government. We are committed to excellence, innovation, and supporting mission-critical programs that serve our nation.

We are currently seeking an experienced Chief Enterprise Architect (Business Intelligence) to lead the strategic design, implementation, and governance of enterprise business intelligence (BI), data architecture, and analytics solutions supporting critical federal missions.

The Chief Enterprise Architect will provide enterprise-level leadership for designing and maintaining modern data warehouse, data lake, and business intelligence architectures that transform complex enterprise data into actionable intelligence. This individual will drive enterprise data modernization initiatives, oversee BI platform architecture, establish enterprise data governance strategies, and support advanced analytics, machine learning (ML), and artificial intelligence (AI) capabilities across the contracting federal agency.

The ideal candidate possesses extensive experience designing enterprise BI ecosystems, leading enterprise data architecture initiatives, implementing ETL solutions, developing executive dashboards, and integrating secure enterprise data platforms while ensuring compliance with federal cybersecurity and accessibility requirements.
 

Requirements:

Education: Bachelor's degree from an accredited university or college in Information Technology or a related technical discipline such as Computer Science, Computer Engineering, Software Engineering, Mathematics, Information Systems, Data Science, or a related field.

Security Clearance: Active Top Secret (TS) Clearance Required

Must have at least ten (10) years of experience as a Data Architect, Business Intelligence (BI) Developer, BI Manager, Enterprise Data Architect, or Enterprise BI Architect with extensive experience designing, developing, and managing enterprise data architecture, business intelligence platforms, and information management systems utilizing transactional data to determine enterprise platforms, processes, and procedures supporting centralized data warehouse solutions based on business requirements and technical specifications.

Experience integrating enterprise capabilities and information to address data security, authentication, authorization, and web accessibility requirements while ensuring compliance with federal standards and enterprise architecture best practices.

Experience designing, implementing, and supporting enterprise data warehouse and data lake environments by centralizing data from multiple enterprise data sources into a centralized warehouse and integrating enterprise Business Intelligence tools to provide comprehensive reporting, analytics, and executive decision support.

Experience applying Business Intelligence technologies to transform complex enterprise data into meaningful business intelligence through the use of BI software to collect, store, analyze, visualize, and present enterprise information clearly and accurately.

Experience designing and developing enterprise reporting solutions, executive dashboards, automated dashboards, predictive analytics, real-time reporting capabilities, multiple dashboard views, and integrated business intelligence solutions that provide actionable, data-driven insights supporting executive leadership and program decision making.

Experience supporting and maintaining enterprise Business Intelligence backend environments, including enterprise data warehouses and data lakes, that support Machine Learning (ML) and Artificial Intelligence (AI) initiatives to produce advanced analytics, predictive intelligence, reporting, and analytical outcomes.

Experience leading the design, development, and implementation of Extract, Transform, and Load (ETL) processes across multiple enterprise data sources. Experience designing enterprise data integration solutions utilizing metadata-driven architecture, managing high-volume enterprise data processing, optimizing enterprise data models and database solutions, and implementing enterprise data governance and data democratization strategies.

Experience developing and maintaining enterprise data models, metadata repositories, enterprise reporting environments, database optimization strategies, and scalable business intelligence solutions supporting large, complex federal organizations.

Experience diagnosing, troubleshooting, and resolving operational issues involving enterprise data warehouses, enterprise BI platforms, ETL processes, reporting environments, and other Business Intelligence support components to ensure system performance, reliability, and availability.

Team-based experience supporting the full Software Development Lifecycle (SDLC), including automated testing, technical documentation, code versioning, source control, change management, configuration management, and continuous improvement of enterprise Business Intelligence solutions.

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative IT solutions to the Federal Government. We are committed to excellence, innovation, and supporting mission-critical programs that serve our nation.

We are seeking a Project Manager (PM) to lead the planning, execution, installation, integration, testing, and closeout of a turnkey Audiovisual (AV) and Video Conferencing System modernization project at the Austin Information Center (AITC). 

The project includes the design and deployment of state-of-the-art AV and collaboration solutions across seven conference and training rooms, including room-combine functionality, Microsoft Teams Rooms integration, WebEx interoperability, and long-term maintenance support.

The PM will serve as the primary point of contact between the customer, stakeholders, subcontractors, manufacturers, and installation teams. The successful candidate will ensure project delivery within schedule, budget, quality, security, and performance requirements while managing a four-year warranty and maintenance program.

Key Responsibilities

Project Leadership and Management

• Serve as the single point of accountability for all project activities.
• Lead project planning, scheduling, resource allocation, risk management, and execution.
• Develop and maintain detailed project schedules, milestones, and deliverables.
• Coordinate design, procurement, installation, testing, training, and warranty support activities.
• Ensure compliance with contract requirements, technical specifications, and customer expectations.
• Conduct regular project status meetings and provide progress reports to stakeholders.
• Manage change requests, issue resolution, and escalation processes.

Technical Project Oversight

• Oversee the design and deployment of turnkey AV and video conferencing solutions for seven conference/training rooms.
• Ensure installation of: 
  • 86-inch commercial-grade LED displays
  • Microsoft Teams Room integrations
  • WebEx-compatible conferencing systems
  • PTZ cameras and smart camera technologies
  • Ceiling microphones and speakers
  • Touch panel controls
  • AV racks and credenzas
  • Network switches and PoE infrastructure
  • Physical HDMI matrix switching solutions
• Coordinate room-combine functionality for Rooms 112A, 112B, and 112C, including automated and manual partition control logic.
• Verify integration of Government Furnished Equipment (GFE), including HP G9 PlusPCs, Poly Trio C60 conference phones, and podium equipment.

Schedule and Deliverables Management

• Ensure successful completion of: 
  • Rooms 103C, 112A, 112B, and 112C within 60 business days.
  • Rooms 316, 326, and 360 within 240 business days.
• Monitor project milestones and ensure timely delivery of equipment and services.
• Coordinate all deliveries, installations, and site activities with Government Points of Contact (POCs).

Stakeholder and Customer Management

• Serve as the principal liaison between the contractor and Government representatives.
• Coordinate subcontractors, vendors, manufacturers, engineers, and installation teams.
• Maintain effective communication with project stakeholders throughout the project lifecycle.
• Facilitate customer acceptance testing and final project approvals.

Quality Assurance and Compliance

• Ensure all equipment is new, commercial off-the-shelf (COTS), TAA-compliant, and meets specified performance requirements.
• Verify compliance with applicable building codes, safety standards, and VA requirements.
• Ensure proper cable management, equipment labeling, and documentation standards.
• Oversee system testing, commissioning, and user acceptance activities.
• Ensure AV control systems remain isolated from the customer network as required.

Security and Risk Management

• Manage personnel security requirements, including Tier 1 fitness determinations and access requirements.
• Identify and mitigate project risks affecting schedule, budget, or system performance.
• Ensure compliance with federal, VA, and facility security requirements.

Documentation and Training

• Oversee preparation and delivery of: 
  • Design documentation
  • System configuration documentation
  • As-built drawings
  • Warranty documentation
  • Operations and maintenance manuals
  • End-user training materials
• Coordinate and manage user training sessions upon project completion.

Warranty and Maintenance Oversight

• Manage the four-year warranty and maintenance period following Government acceptance.
• Coordinate warranty claims, repairs, replacements, updates, and corrective actions.
• Ensure all warranty services are provided at no additional cost to the Government.
• Track service levels and maintain records of support activities.

Required Qualifications

Education

• Bachelor's degree in Project Management, Engineering, Information Technology, Audio Visual Technology, Construction Management, or related field.
• Equivalent professional experience may be substituted for formal education.

Experience

• Minimum 7 years of project management experience managing technology, AV,  telecommunications, IT infrastructure, or systems integration projects.
• Minimum 3 years managing enterprise audiovisual or video conferencing deployments.
• Experience managing federal government, healthcare, or public-sector technology projects preferred.
• Demonstrated  xperience coordinating multidisciplinary teams, subcontractors, and vendors.

Technical Knowledge

Knowledge of:

• Audiovisual system design and integration
• Microsoft Teams Rooms (MTR)
• WebEx Conferencing platforms
• Digital signal processing (DSP)
• PTZ camera systems
• Network infrastructure and PoE technologies
• AV control systems
• Commercial construction and low-voltage installations
• Structured cabling standards
• Physical HDMI matrix switching
• Testing, commissioning, and quality assurance processes

Certifications (Preferred)

One or more of the following:

• Project Management Professional (PMP)
• Certified Associate in Project Management (CAPM)
• CTS, CTS-D, or CTS-I (AVIXA)
• Agile or Scrum Certification
• ITIL Foundation
• Microsoft Teams Rooms Technical Certification

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. We support mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.

Headquartered in Upper Marlboro, MD, BTI is seeking an experienced Federal Sales Representative with a minimum of five years of successful sales experience within the federal contracting space. The ideal candidate brings a proven track record of exceeding revenue targets, winning competitive bids, and building long‑term relationships across federal agencies. This role requires deep knowledge of the federal procurement lifecycle, strong capture skills, and the ability to navigate complex acquisition environments.

Key Responsibilities

• Drive revenue growth by identifying, qualifying, and closing opportunities with federal agencies and prime contractors.
• Leverage 5+ years of federal sales experience to develop strategic account plans and expand agency penetration.
• Maintain a demonstrated history of meeting or exceeding annual sales quotas.
• Lead capture efforts, including opportunity shaping, teaming strategies, and competitive positioning.
• Collaborate with proposal, technical, and pricing teams to deliver compliant, compelling bids.
• Build trusted relationships with contracting officers, program managers, and acquisition stakeholders.
• Track opportunities through SAM.gov, agency forecasts, GWACs, IDIQs, and other procurement vehicles.
• Provide accurate pipeline forecasts and maintain CRM documentation.
• Represent the company at federal industry days, conferences, and agency briefings.

Required Qualifications

• 5+ years of federal sales, business development, or capture management experience.
• Documented history of achieving or surpassing sales targets in the      federal market.
• Strong understanding of FAR/DFARS and federal procurement processes.
• Experience selling to civilian, DoD, or intelligence agencies.
• Excellent communication, negotiation, and relationship‑building skills.
• Ability to manage long sales cycles and complex acquisition pathways.
• Proficiency with CRM systems and pipeline management.

Annual Salary up to $125,000, plus bonus and incentives. 

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.

Headquartered in Upper Marlboro, MD, BTI is looking for an experienced Sr. Proposal Manager/Technical Writer to join our corporate team. This person will lead the successful execution of a variety of proposal efforts from start to finish.

The ideal candidate is a self-starter with excellent time management and problem-solving abilities who thrives in fast-paced environments whose duties will include:

• Organizing a complete proposal schedule for the initial submission, oral      presentations, questions and answers discussions, amendments or changes, modifications
• Developing compliance matrices to ensure both compliance and responsiveness to the customer's issues/needs
• Developing schedules, and outlines for proposals; identifying specific tasks to be performed and areas of responsibility.
• Collaborating with Senior Team Members to develop proposal strategy 
• Participating in solution and strategy sessions with subject matter experts, solution architects, writers, and graphic artists.
• Providing input in the design of graphics.
• Coordinating Corporate staff assistance needed to complete the bid with inputs, data, text, or writing support 
• Ensuring accuracy and adequacy of final work product, including in-process and final reviews, checking for compliance with applicable standards,      validation, and change verification, and ensures acceptable style layout.
• Ensuring that there are no inconsistencies between cost and technical volumes.
• Developing/Coordinating Color Team reviews (as necessary) and prepares proposal team for the review and internal evaluation of the proposal.
• Ensuring appropriate Color Team comments are incorporated in the final proposal.
• Coordinating with Proposal Production to complete final production, packaging, and delivery of proposal documentation.
• Managing RFIs, as needed.

Position Requirements:

• 5-7 years in developing and writing Shipley Framework Proposals 
• 5-7 years of combined experience in Capture and Proposal Management
• Ability to manage a proposal team.
• Demonstrated experience as a Technical Writer or 5 years' experience as an IT Project Manager 

Annual Salary up to $125,000.
 

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.

Job Description Summary

We are seeking a skilled Cable Installer to support the Department of Energy’s Network Operations Division. This role is mission‑critical and involves installing, maintaining, and troubleshooting a wide range of cabling infrastructure in accordance with DOE/NR policies, directives, and operational standards.

Key Responsibilities

Cable Installation & Maintenance

• Install, maintain, and repair CAT6, telephone, coaxial, and fiber‑optic cabling.
• Support both vertical and horizontal cable runs to the desktop.
• Replace or repair defective components including fiber cables, connectors, and related hardware.
• Manage, troubleshoot, and maintain all equipment associated with cabling infrastructure.

Technical Diagnostics

• Diagnose and resolve signal transmission issues across multiple cable types.
• Utilize specialized tools, test equipment, ground power, and pressure equipment to ensure system integrity.
• Document findings, prepare technical reports, and communicate results to technical staff and management.

Compliance & Operational Support

• Provide mission‑critical support to ensure effective execution of Network      Operations Division programs.
• Follow all applicable DOE laws, regulations, orders, guidelines, and directives.
• Adapt to evolving deliverables, performance standards, and timelines as directed by DOE.

Training & Qualification

• Maintain all required certifications and qualifications relevant to assigned tasks.
• Complete periodic refresher and annual training as required by the Contracting Officer and Network Operations Manager.
• Maintain accurate logs of training completion and compliance.

Required Qualifications

• Experience installing and maintaining CAT6, coaxial, and fiber‑optic cabling.
• Strong troubleshooting skills related to signal transmission and network infrastructure.
• Ability to read and interpret technical diagrams, schematics, and documentation.
• Proficiency with cable testing tools and diagnostic equipment.
• Ability to obtain and maintain a DOE L‑Level security clearance (Q‑Level may be required depending on assignment).
• Strong communication and reporting skills.

Preferred Qualifications

• Prior experience supporting federal agencies or secure facilities.
• Industry certifications
   

Business Technology Integrators (BTI) is searching for a Senior Network Technician in support of our recently awarded contract in support of the Department of State.

Our position requires extensive international travel to various US embassies and consulates around the world providing Wi-Fi Survey and Wi-Fi Installation services, including:

• Overseeing, monitoring, and responding to complex hardware, software, and network problems using a variety of hardware and software testing tools and techniques. 
• Providing a primary interface with contractor’s technical support groups or provides internal analysis and support to ensure appropriate notification during outages or periods of degraded system performance. 
• Providing LAN server support. Requires extensive knowledge of PC/LAN communications hardware and software in multi-protocol environment and network management software. 
• May function as task lead providing guidance and training for less experienced technicians.
• Active Security Clearance is required.
• RCCD and/or BICSI Certifications preferred, but not required.
   

Min Education: Trade school

Min Experience: 7

Business Technology Integrators (BTI) is searching for multiple Cable Installers/Technicians in support of our recently awarded contract in support of the Department of State.

Our position requires extensive international travel to various US embassies and consulates around the world providing Wi-Fi Survey and Wi-Fi Installation services, including:

• Overseeing and installing telephone, coaxial, and fiber optic cables, including vertical and horizontal cable pairs to the desktop. 
• Locating and diagnosing signal transmission defects using various test equipment and visual inspection. 
• Using tools and related test equipment, ground power equipment, and pressure equipment. 
• Prepares necessary reports. Communicates directly with technical and management personnel.

Min Education: High school 

Min Experience: 6
 

RCCD and/or BICSI Certifications preferred, but not required.

Active Security Clearance required.